Velorex Music – Terms & Conditions
Welcome to Velorex Music! Please read these Terms and Conditions ("Agreement", "Terms of Use") carefully before using our website and services. This Agreement sets forth the legally binding terms and conditions for your use of the website www.velorexmusic.com ("the Site") and all services provided through it.
By using the Site in any manner, including but not limited to visiting or browsing, you ("User", "you") agree to be bound by these Terms in full, including all additional policies and conditions referenced herein.
1. Product Representation
We make every effort to display product information, including colors and descriptions, accurately. However, minor variations may occur due to differences in display settings, lighting, and manufacturing. Velorex Music acts as a retailer/reseller for certain products, and we do not have control over manufacturing imperfections.
The "Test Transaction Product" (if listed) is for demonstration and payment gateway testing purposes only. No physical or digital item will be delivered when purchasing this product.
Product availability and prices are subject to change without notice. Prices include applicable taxes unless otherwise specified. Velorex Music reserves the right to decline any order.
2. Registered Users
You may choose to register an account for convenience. By registering, you agree to provide accurate, current, and complete information and to take full responsibility for all activities under your account.
This website is intended for end-users only; resellers or wholesale customers are not permitted to register.
3. Electronic Communication
By visiting www.velorexmusic.com or contacting us via email, you consent to receive communications from us electronically, including via email or notices posted on the Site. You agree that such communications satisfy any legal requirement for written communication.
4. User-Contributed Content
Users may post reviews, comments, suggestions, or other submissions, provided that the content is lawful, non-defamatory, free of harmful code, and not infringing on intellectual property rights. Velorex Music reserves the right (but is not obligated) to review, remove, or edit any such content.
You may not impersonate another person, submit false information, or use fraudulent payment details.
5. Online Payments
Velorex Music shall not be liable for any loss or damage resulting from payment authorization declines, including those caused by credit/debit card limits or bank restrictions.
6. Copyright & Intellectual Property
All content on the Site — including text, images, graphics, logos, and software — is the property of Velorex Music or its licensors. You are granted a limited, non-transferable license to use the Site for personal shopping purposes only.
No material from the Site may be copied, reproduced, republished, uploaded, transmitted, or distributed without our prior written consent. Unauthorized use may result in legal action.
7. Disclaimer & Limitation of Liability
Except where expressly stated, Velorex Music makes no warranties, express or implied, regarding products or services offered on the Site. Product descriptions are provided for informational purposes only and may not be entirely accurate, complete, or current.
Our maximum liability arising from any product sale shall not exceed the purchase price of the product. Velorex Music shall not be liable for indirect, incidental, or consequential damages.
8. Cancellation Policy
By Velorex Music: We reserve the right to cancel orders at our discretion, including due to unavailability, pricing errors, or fraud concerns. If payment has been made, we will issue a refund to the original payment method.
By User: Order cancellation requests will be considered but may be declined if the order has already been processed. Decisions by Velorex Music are final.
We reserve the right to cancel orders deemed as "Bulk Orders" for resale purposes.
9. Privacy Policy
Velorex Music values your privacy. Personal information collected is used to process orders, provide a personalized shopping experience, and improve our services.
We may contact you via email, SMS, or phone regarding your orders, offers, or service updates, even if your number is registered under Do Not Disturb (DND) lists.
We will not share your personal information with third parties without your consent, except as required by law or to prevent fraud.
10. Return & Refund Policy
If you receive a defective or incorrect product, please contact our customer service within 48 hours of delivery. Products must be unused, returned in original packaging, and accompanied by proof of purchase.
Refunds will be issued within 7–21 working days via the original payment method. Cash on Delivery refunds will be provided via cheque or bank transfer. Promo codes are non-refundable.
11. Dispatch & Delivery
Orders will be dispatched within 3 working days after payment confirmation. Delivery timelines vary by location and courier service. Certain products (e.g., liquids) may only be shipped via surface transport.
12. About Velorex Music
Velorex Music is an online store dedicated to music lovers, offering physical audio media, equipment, and accessories. Whether you’re a collector or a casual listener, we strive to provide authentic products with accurate descriptions and top-quality service.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in [Your City], India.
Would you like me to also create a short, user-friendly version of these Terms & Conditions for Velorex Music that can be placed on the site alongside this legal version? That would make it easier for casual visitors to understand their rights and responsibilities without reading through the full legal text.